FAQS

More questions? Feel free to send us an email if you have any questions that are not answered below.

We endeavor to have it on its way to you within 10 business days. We can fulfill a rush order as long as the item is in stock. Rush orders are per order (not per item).
Sure! Send us an email.
Maybe! Send us an email!
Clean, new items can be sent to us to embroider but an additional hooping fee will apply in addition to our normal embroidery fees. Ask us!
Not if it has been customized. Please select carefully! If we have made an error in spelling or order fulfillment, we will replace the item. Please read our return policy.
Yes, local pickup and delivery in the North Texas area is available. Depending on location, a small fee may apply for pickup.